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Loss Control Insights for Petroleum Marketers

Are Your Propane Employees CETP Certified?

propane truck

Photo courtesy Propane Education and Research Council

When it comes to propane operations, providing quality training for your employees can go a long way towards preventing accidents. Educated employees understand how to work with propane safely and know how to meet code requirements. These educated employees send a message to your customers that safety is a priority, which can help set you apart from your competitors. Many insurers also require employee training and certification as a condition of coverage.

Get Trained
The industry standard for propane training (and the route that EMC recommends) is the Certified Employee Training Program (CETP) from the Propane Education & Research Council (PERC). There are a variety of CETP courses available, from Basic Principles & Practices to Bobtail Delivery Operations, so you can tailor your employees’ training to their job functions.

Classes can be taken in person (visit your state’s propane gas association website for details) or remotely through PERC’s website, so it’s available to your employees no matter where you are.

Get Certified
After training is complete, there are three steps to attaining CETP certification from the National Propane Gas Association (NPGA).

  1. Pass the exam. Exams can be taken in written form or online.
  2. Complete a skills assessment and return within 12 months of passing the exam. A skills evaluator (either a propane manager/supervisor or a contracted training consultant) observes and evaluates the employee’s ability to perform job-related tasks, then returns the assessment to the NPGA’s training center.
  3. Complete any needed prerequisites within 12 months of passing the exam.

Don’t fall short on your certification requirements! According to the NPGA, 30 percent of employees who pass the exam fail to complete the rest of the certification requirements within the allotted time. After that 12-month window expires, employees will have to retake the exam in order to finish CETP certification.

Get Noticed
Once employees complete the training and certification requirements, they receive a certificate, patch and wallet card recognizing their propane expertise. Your insurance carrier may request a copy of each qualifying employee’s certificate.

New Refresher Training Options
To maintain their certification, employees should receive refresher training every three years. Many state propane gas associations offer this now, but PERC has also developed some nationwide refresher training that can be taken online.

Extend Education to Customers
Educating your propane customers about the proper use and storage of propane, as well as how to detect warning signs of a gas leak, can significantly reduce the risk of propane-related accidents. That’s why EMC Insurance has partnered with P3 to provide free, comprehensive duty to warn information to your customers. Want to learn more? Talk with your independent insurance agent about getting signed up for this duty to warn service.

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