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Industry Insights for Petroleum Marketers

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Duty to Warn: 4 Steps to an Effective Program (updated September 2021)

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Protect your propane customers and your company by meeting duty to warn regulations in just four steps.

Prevent accidental fuel contamination and other fuel delivery errors with these strategies for residential and commercial deliveries. » More

Provide propane employees with CETP training and propane certification to help prevent accidents. » More

Spring is the perfect time to find and fix tripping hazards and fall hazards in your parking lots and sidewalks. » More

Petroleum marketers can prevent employee strains and sprains with training, strategic storage and material handling equipment. » More

Continuing education including videos, safety talks and training scenarios can help your propane employees work safer. » More

Hire dependable drivers by checking their history, providing training and setting expectations up front. » More

Cyberattacks, like ransomware, threaten petroleum marketers ranging from fuel delivery to convenience stores. » More

Convenience stores can help stop COVID-19 spread with precautions including sanitizing, signage, social distance requirements and protective equipment. » More

Spring is the perfect time to assess your walkways and parking lots for hazards that might cause slips and falls. Review our list of the most common problems, including potholes and oil spots, to be sure you know what you're looking for. » More

Trying to get a handle on internal theft in your operation? Here's a quick guide to help prevent internal theft. » More

The best time to prepare for winter slips and falls is before winter arrives. Your fall to-do list should include a hazard assessment, repairs, snow pile planning, ice melt selection and footwear consideration. » More

Fall is nearly here, and the dropping temperatures mean that you’ll soon be getting more calls for fuel oil deliveries. There are a lot of factors involved in a smooth fuel delivery, but annual indoor tank inspections are a simple way to prevent problems and ensure a positive experience for your customers. » More

Fuel retailers can minimize flood-related business interruptions by planning ahead to protect underground storage tanks (USTs) from flooding events and understanding how to safely resume operations after the floodwaters recede. » More

Fuel delivery drivers are exposed to hazards ranging from traffic collisions to falls from the truck. Help prevent driver injuries by focusing on driver selection, rollover risks, safe climbing techniques, avoiding distractions and driver wellness. » More

Convenience stores, like other late-night businesses, are attractive robbery targets. You can help reduce security risks at your store locations by improving visibility, controlling customers’ access and limiting the availability of cash. » More

Mistakes during fuel delivery—filling a non-existent tank, dropping the wrong product or overfilling a tank—can get expensive. Drivers should follow these best practices to help prevent delivery mishaps. » More

Floor mats are the first line of defense in preventing wintertime slips and falls. Start by choosing the right options and placement, then continue to prevent accidents with regular inspections and cleaning. » More

Filling job openings with quality candidates is especially important for safety sensitive positions, such as drivers who will be behind the wheel of company vehicles. To hire a safe driver, develop a set of driver qualifications, evaluate motor vehicle records and plan appropriate training. » More

Slips and falls are one of the most frequent causes of injuries in convenience stores, both for employees and customers. You can help prevent falls by increasing your floor’s traction with mats, appropriate cleaning methods and products, and affordable anti-slip surface treatments. » More

You can save money and improve your experience mod by bringing injured employees back to work as soon as they are medically able. Here are 40 ideas for transitional tasks that petroleum marketers can use as part of a return to work program. » More

Cyber threats, like ransomware, are a risk to all sizes and types of organization. You can help protect your organization with solid passwords, regular data back ups and up-to-date software. » More

You know that black ice is dangerous. The thin, slippery layer of ice forms when warmer daytime temperatures melt snow and ice, and then cold overnight temperatures refreeze it. Black ice is hard to spot, putting both employees and customers at risk » More

As an expert, it's your job to protect your customers by providing the information they need to recognize and avoid hazards associated with the product you deliver. Duty to warn is the industry standard for educating propane consumers. Check out our list of four must-have program components. » More

When delivering fuel, small mistakes can lead to big problems. Check out our tips for getting it right. » More

Parking lots are more important than we often give them credit for. When well maintained, they help create a positive first impression for customers and visitors while also creating a safe environment for cars and pedestrians. » More

When it comes to propane operations, providing quality training for your employees can go a long way towards preventing accidents. » More

Static electricity is a serious concern for anyone who moves flammable liquids from one container to another. Prevent your fuel delivery drivers from getting the shock of their life with these tips for controlling static electricity while loading. » More

Slips and falls are a leading cause of injuries to convenience store employees. Help prevent them with these tips. » More

Cyberattacks are in the news. Petroleum marketers, protect your data and networks with these tips. » More

Rear end collisions are one of the most common causes of auto claims for all vehicle fleets, including petroleum marketers. Make a dent in your auto losses by preventing rear end collisions » More

Trying to get a handle on internal theft in your operation? Here's a quick guide to help prevent internal theft. » More

Overexertion injuries, typically known as sprains or strains, are a top cause of employee injury for petroleum marketers. You likely can't eliminate all lifting by your employees, but there are things you can do to decrease their risk of injury. » More

Do you know what actions you can perform daily to help prevent fuel delivery mishaps? There are a lot of things that can go wrong in a petroleum operation, but the right preparation can help keep you running smoothly every day. » More

It may already be January, but there's still time for you to take action to prevent winter slips and falls. Here are some simple things you can do to help protect your customers and employees. » More

Help prevent slips and falls on your premises this winter with these tips for getting the most out of your mats. » More

If your operation involves propane, your employees should be trained to understand how to handle propane safely. The gold standard of training in the industry is the CETP certification, but we think continuing education is also important to make sure your propane operators are at the top of their game. » More

You may think you know what causes rollovers, but the actual facts, supplied by the Federal Motor Carrier Safety Administration (FMCSA), might surprise you. » More

Slips and falls are a leading cause of serious injuries, both to employees and the general public. Take advantage of the mild spring weather by going outside to inspect your parking areas and walkways for slip and trip hazards. Here are a few common ones to look out for. » More

Credit card skimmers have become a popular way for criminals to steal valuable payment card information from retail customers. Fuel dispensers, which are less protected than in-store terminals, have been increasingly targeted by thieves. » More

When it comes to maintaining your sidewalks and parking areas during the winter, ice melt can be a valuable tool. Make sure you're getting the most out of your ice melt with these tips. » More

Every year thousands of people are injured while shoveling snow. Strains and sprains of the back and shoulders are most common, but shoveling can also lead to slips and falls on icy walkways. » More

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