Loss Control Insights

Roof Repairs? Start by Choosing the Right Roofing Contractor

roof repair

Studies have shown that with regular inspections, repairs and maintenance, the life of a roof can often be extended by five to 10 years. Hiring a roofing contractor to provide these services is a daunting task for many businessowners who may not be familiar with roof structures and don’t have the expertise to properly evaluate the quality of work provided.

Choosing a roofing contractor is no different than choosing an accountant or an attorney for your business. You should identify someone who has a track record for ethical business and quality work. The Institute for Business and Home Safety (IBHS) offers a simple checklist you can use when hiring a roofing contractor.

  • Look for a well-established, licensed and bonded roofing professional with a federal tax identification number and a permanent address
  • Check references that specifically include other commercial buildings in your area
  • Obtain the contractor’s National Roofing Contractors Association Qualification Form
  • Contact your local Better Business Bureau to check for complaints filed against the company
  • Ask to see the company’s certificates of insurance to make sure its coverage for liability and workers’ compensation insurance is current
  • Discuss available material warranties from the manufacturer and installation warranties from the contractor
  • Check to see if the company is a member of a roofing industry organization that provides continuing education and updated information about roofing trends and developments
  • Obtain several bids for services

Consider the Advantages of a Third-Party Roof Consultant
Hiring a third-party consultant to review the proposed construction plans can provide a beneficial second opinion. Take this example from a Kansas school district. The school solicited a proposal to replace a section of its roof. Before they committed to the contractor, they called in a third-party roof consultant to evaluate the proposal. Following an inspection, the consultant suggested some changes to the proposed work that would add greater longevity to the roof and identified other needed repairs to enhance the roof’s performance. Although hiring a consultant adds expense to your roofing project, it can be a valuable investment, particularly on larger, complicated jobs.

Count on EMC® for Roof Maintenance Guidance
Neglecting your roof covering can increase the likelihood of damage, lead to premature failure and accelerate the development of leaks that can lead to mold and indoor air quality issues. EMC offers the following resources to assist in your ongoing roof maintenance program.

Additional information about this important topic is also available from IBHS.