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Policyholder Access

You manage all aspects of your business — and your insurance should be no different. With EMC’s Commercial Policyholder Access, you have secure access to your organization’s insurance information so you can get quick answers to your basic questions with just a few clicks.

  • View policy, billing and claims information
  • Manage billing and payment preferences
  • Sign up for paperless policies and/or billing
  • Manage paperless notifications
  • Report and monitor claims*
  • Access loss control resources
  • Find your agent’s contact information
*Available to most policyholders.

How to Register

To request Commercial Policyholder Access for your organization, contact your independent insurance agent. They will send you an email invitation with easy-to-follow instructions on how to complete the registration process and sign up additional users.

Save. Simplify. Go Paperless!

When you register for Policyholder Access, you have the option of choosing paperless for your policy documents and billing. It's easy to sign up and offers you these benefits:

  • Save time

    by storing all your policy documents in one convenient, online place
  • Save space

    by accessing policies and statements online, eliminating paper clutter
  • Boost security

    by keeping information in a secure portal, not on paper that can get lost or misplaced
  • Get information faster

    online and be notified by email, rather than waiting for paper policy documents and statements through the mail

Billing and Payment Preferences

If you are billed directly by EMC for your insurance, Commercial Policyholder Access gives you the ability to:

  • Make payments
  • View billing statements and billing history
  • Change payment preferences
  • Manage paperless billing and notifications

Quick-Access Tools

Commercial Policyholder Access provides you with quick access to a variety of safety and claim prevention resources right from the homepage, including:

  • Extensive loss control resources from EMC
  • EMC’s online safety training modules
  • Tools from other trusted insurance industry experts

Report and Monitor Claims Online

Many policyholders have the ability to report claims online through Commercial Policyholder Access. This is an easy way to get a claim started so you can focus on what’s important — running your business. To report a claim:

  1. Log in to Commercial Policyholder Access
  2. Click Report a Claim on the right-hand side of the homepage*
  3. Select the appropriate policy, and then we'll walk you through the quick claim-reporting process

Only the most basic information is needed to report a claim online; however, providing additional information may help us process your claim faster. Once your claim is submitted, your insurance agent is notified and you will be contacted by an EMC claims adjuster. You can use the View Claim Status feature to monitor your claim, including payment activity.

When to Contact Your Agent
Contact your agent before reporting a claim online if you suffer a severe loss, are uncertain about your insurance coverage or have general questions regarding your claim.

*If you don’t see the Report a Claim button on your homepage and would like the ability to report online, contact your insurance agent.

Loss Analysis: A Service for Large Policyholders

For large policyholders that experience high claim frequency, this feature provides valuable claim monitoring tools, including loss run reports and a variety of analytical tools and graphs. Talk with your insurance agent to find out if the Loss Analysis service is a good fit for your organization.

Find an Agent

A local independent insurance agent near you can help you find the right insurance for your needs.

Find an Agent

A local independent insurance agent near you can help you find the right insurance for your needs.


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