Local Expert Service

Our unique branch office structure, with 16 branch offices and 3 service offices located strategically across the country, is ideal for cultivating close relationships with our agents. It allows EMC to:

• Provide excellent local service in the areas of underwriting, claims, marketing and loss control
• Assign dedicated EMC personnel to your agency who you can contact directly, and potentially meet with face-to-face
• Fine-tune our marketing strategies, products and pricing to meet the needs of individual sales territories
• Learn the needs of independent agents in the area

You can Count on EMC® to provide the kind of top-notch service that can only come from knowledgeable, well-trained employees. Many of our employees have worked at EMC for more than 10 years and have earned industry-respected designations. We also encourage continuous improvement by providing our employees with numerous internal training and education opportunities.

Our high employee retention rate allows you to develop long-term, familiar relationships with your EMC underwriter and other representatives. We get to know you so we can offer a level of personalized service that’s hard to beat.