Local Expert Service
Our Branch Office Structure
Our unique structure, with strategically located offices across the country and team members in about 40 states, is ideal for cultivating close relationships with our agents. It allows EMC to:
- Provide excellent local service in the areas of underwriting, claims, marketing and loss control
- Assign dedicated EMC personnel to your agency who you can contact directly, and potentially meet with face-to-face
- Fine-tune our marketing strategies, products and pricing to meet the needs of individual sales territories
- Learn the needs of independent agents in the area
You can Count on EMC® to provide the kind of top-notch service that can only come from knowledgeable, well-trained employees. Many of our employees have worked at EMC for more than 10 years and have earned industry-respected designations. We also encourage continuous improvement by providing our employees with numerous internal training and education opportunities.
Our high employee retention rate allows you to develop long-term, familiar relationships with your EMC underwriter and other representatives. We get to know you so we can offer a level of personalized service that’s hard to beat.