Contact Us
Due to the current COVID-19 health situation, EMC team members are following recommended social distancing guidance and many are working from home. However, agents and policyholders can continue to Count on EMC® for support. If you have a question or need assistance, we encourage you to contact your independent insurance agent or your local branch office through the phone and email options below.
Contact Your Local Branch Office
Find your local EMC branch office by selecting your state below:
EMC Insurance Companies Headquarters
515-280-2511
800-447-2295 (toll-free)
Email:
Corporate Compliance
Human Resources
Loss Control
Marketing
Media
Webmaster
717 Mulberry
Des Moines, IA 50309
Mailing Address:
P.O. Box 712
Des Moines, IA 50306
Des Moines Branch
Serving Iowa
8 a.m.-4:30 p.m. Central time, Monday-Friday515-280-2604
800-362-2227 (toll-free)
Email:
desmoines@emcins.com
Fax Numbers:
Management: 888-992-8212
P/C Claims: 888-992-8213
WC Claims: 888-992-8214
Commercial Underwriting: 888-992-8215
Personal Underwriting: 888-992-8216
Risk Improvement/Premium Audit: 888-992-8211
700 Walnut
Suite 900
Des Moines, IA 50309
Mailing Address:
P.O. Box 884
Des Moines, IA 50306-0884
Birmingham Branch
Serving Alabama, Florida, Georgia, Tennessee
8 a.m.-4:30 p.m. Central time, Monday-Friday205-909-4900
800-239-2005 (toll-free)
Email:
birmingham@emcins.com
Fax Numbers:
Underwriting: 866-513-9550
Claims: 866-513-9551
Bonds: 866-513-9552
Executive: 866-513-9553
800 Concourse Parkway
Suite 100
Hoover, AL 35244
Mailing Address:
P.O. Box 1568
Birmingham, AL 35201-1568
Bismarck Branch
Serving Idaho, Montana, North Dakota, Oregon, Washington
8 a.m.-5 p.m. Central time, Monday-Friday701-323-3400
800-472-2117 (toll-free)
Email:
bismarck@emcins.com
Fax Numbers:
General/Claims: 888-992-0210
1838 E Interstate Ave
Bismarck, ND 58503
Mailing Address:
P.O. Box 1897
Bismarck, ND 58502-1897
Charlotte Branch
Serving North Carolina, South Carolina, Virginia, Washington, D.C.
8 a.m.-4:30 p.m. Eastern time, Monday-Friday704-916-8600
800-333-3622 (toll-free)
Email:
charlotte@emcins.com
Fax Numbers:
General: 888-992-0214
Claims: 888-992-0213
11020 David Taylor Drive
Suite 205
Charlotte, NC 28262
Mailing Address:
P.O. Box 621210
Charlotte, NC 28262-0120
Valley Forge Branch
Serving Delaware, Maryland, New Jersey, Pennsylvania
8 a.m.-4:30 p.m. Eastern time, Monday-Friday610-427-6200
800-362-3620 (toll-free)
Email:
valleyforge@emcins.com
Fax Numbers:
General: 888-992-1368
Claims: 888-992-0216
1610 Medical Drive
Suite 205
Pottstown, PA 19464
Mailing Address:
P.O. Box 297
Pottstown, PA 19464-0297
Chicago Branch
Serving Illinois
8 a.m.-4 p.m. Central time, Monday-Friday630-613-1015
800-942-7448 (toll-free)
Email:
chicago@emcins.com
Fax Numbers:
General: 888-992-1375
Bonds: 888-992-1377
Claims: 888-992-1373
1815 S. Meyers Road
Suite 500
Oakbrook Terrace, IL 60181
Mailing Address:
1815 S. Meyers Road
Suite 500
Oakbrook Terrace, IL 60181
Cincinnati Branch
Serving Indiana, Kentucky, Ohio
8 a.m.-4:30 p.m. Eastern time, Monday-Friday513-221-6010
800-732-5595 (toll-free)
Email:
cincinnati@emcins.com
Fax Numbers:
Agency/Management: 888-992-1656
Bonds: 888-992-1377
Claims: 888-992-1801
Commercial: 888-992-1796
Personal: 888-992-1798
Accounting: 888-992-1655
Bonds: 888-992-1657
Cornell Center
11311 Cornell Park Drive
Suite 500
Blue Ash, OH 45242
Mailing Address:
11311 Cornell Park Drive
Suite 500
Blue Ash, OH 45242
Denver Branch
Serving Colorado, Utah, Wyoming
7:30 a.m.-4:00 p.m. Mountain time, Monday-Friday720-200-3700
800-696-2362 (toll-free)
Email:
General: denver@emcins.com
Claims: denver.claims@emcins.com
Fax Numbers:
Claims: 888-992-3754
Bonds: 888-992-3756
Underwriting: 888-992-3755
Executive: 888-992-3753
5445 DTC Parkway
Suite 320
Greenwood Village, CO 80111
Mailing Address:
P.O. Box 3199
Greenwood Village, CO 80155-3199
Jackson Branch
Serving Louisiana, Mississippi
8 a.m.-4:30 p.m. Central time, Monday-Friday601-572-3850
800-677-1137 (toll-free)
Email:
jackson@emcins.com
Fax Numbers:
Executive/Human Resources: 888-992-5072
Underwriting/Miscellaneous: 888-992-5071
Claims: 888-992-5070
877 Northpark Drive
Suite 100
Ridgeland, MS 39157
Mailing Address:
P.O. Box 6011
Ridgeland, MS 39158-6011
Kansas City Branch
Serving Arkansas, Missouri, Northeast Kansas
8 a.m.-4:30 p.m. Central time, Monday-Friday913-523-7100
800-821-4702 (toll-free)
Email:
kansascity@emcins.com
Fax Numbers:
Bonds: 888-992-5142
General: 888-992-5139
Claims: 888-992-5140
Underwriting: 888-992-5141
7300 W 110th Street
Suite 300
Overland Park, KS 66210
Mailing Address:
P.O. Box 25470
Overland Park, KS 66225-5470
Lansing Branch
Serving Michigan
8 a.m.-4:30 p.m. Eastern time, Monday-Friday517-908-4800
800-292-1320 (toll-free)
Email:
lansing@emcins.com
Fax Numbers:
General: 888-992-5143
Claims: 888-992-5144
1560 Earl Ave.
East Lansing, MI 48823
Mailing Address:
P.O. Box 30546
Lansing, MI 48909-8046
Milwaukee Branch
Serving Wisconsin
8 a.m.-4:30 p.m. Central time, Monday-Friday262-717-3900
855-495-1800 (toll-free)
Email:
milwaukee@emcins.com
Fax Numbers:
General: 888-992-6126
Claims: 888-992-6125
Commercial Lines Underwriting: 888-992-6122
Marketing: 888-992-6122
Risk Improvement: 888-992-6122
Personal Lines Underwriting: 888-992-6123
16455 W. Bluemound Road
Brookfield, WI 53005
Mailing Address:
P.O. Box 327
Brookfield, WI 53008-0327
Minneapolis Branch
Serving Minnesota
8 a.m.-4:30 p.m. Central time, Monday-Friday612-643-4700
800-362-4670 (toll-free)
Email:
minneapolis@emcins.com
Fax Numbers:
General: 888-992-6131
Claims: 888-992-6132
Underwriting: 888-992-6133
11095 Viking Drive, Suite 230
Eden Prairie, MN 55344
Mailing Address:
P.O. Box 1252
Minneapolis, MN 55440-1252
Omaha Branch
Serving Nebraska, South Dakota
8 a.m.-4:30 p.m. Central time, Monday-Friday402-951-8300
800-338-9735 (toll-free)
Email:
General: omaha@emcins.com
Claims: omaha.claims@emcins.com
Fax Numbers:
General: 888-992-6171
Claims: 888-992-6167
Underwriting: 888-992-6169
13321 California St.
Omaha, NE 68164
Mailing Address:
P.O. Box 2070
Omaha, NE 68103-2070
Phoenix Branch
Serving Arizona, California, Nevada, New Mexico
8 a.m.-4:30 p.m. Mountain time, Monday-Friday623-760-1500
800-432-8422 (toll-free)
Fax Numbers:
General: 888-992-6208
Bonds: 888-992-6204
Executive: 888-992-6205
Underwriting: 888-992-6206
Claims: 888-992-6207
16150 N. Arrowhead Fountain Center Drive
Suite 350
Peoria, AZ 85382
Mailing Address:
P.O. Box 5760
Peoria, AZ 85385-5760
General Email:
phoenix@emcins.com
Claims Email:
phoenix.claims@emcins.com
Providence Branch
Serving Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
8 a.m.-4:30 p.m. Eastern time, Monday-Friday401-244-1800
800-556-7010 (toll-free)
888-EMC-CALL (888-362-2255) — 24-Hour Claim Line
Email:
General: providence@emcins.com
Claims: providence.claims@emcins.com
Fax Numbers:
Underwriting: 888-992-6211
Claims: 888-992-6212
Administrative: 888-992-6213
200 Crossings Boulevard
Suite 300
Warwick, RI 02886
Mailing Address:
P.O. Box 7911
Warwick, RI 02887-7911
Wichita Branch
Serving Kansas, Oklahoma, Texas
8 a.m.-4:30 p.m. Eastern time, Monday-Friday316-352-5700
800-223-0562 (toll-free)
Email:
wichita@emcins.com
Fax Numbers:
Executive: 888-992-7438
Bonds: 888-992-7439
Claims First Report: 888-992-7441
Underwriting: 888-992-7440
Workers’ Comp Claims: 888-992-7443
245 N. Waco
Suite 330
Wichita, KS 67202
Mailing Address:
P.O. Box 1739
Wichita, KS 67201-1739
Dallas Service Office
dallas@emcins.com