Branch Offices
A strength that sets EMC apart from other insurance companies is the local service we provide through strategically located offices across the country. Our unique branch office structure, combined with team members in about 40 states, puts us in close proximity to our customers and agents so that we can provide exemplary local service in underwriting, claims, marketing and loss control. Agents and policyholders can communicate directly with an EMC representative who understands their local insurance needs and who has the authority to make decisions.
Branch offices: Bismarck, Charlotte, Chicago, Cincinnati, Denver, Des Moines, Jackson, Kansas City, Lansing, Milwaukee, Minneapolis, Omaha, Phoenix, Providence, Valley Forge, Wichita, and Dallas
Contact Your Local Branch Office
Find your local EMC branch office by selecting your state below:
EMC Insurance Companies Headquarters
515-280-2511
800-447-2295 (toll-free)
Email:
Corporate Compliance
Human Resources
Loss Control
Marketing
Media
Webmaster
717 Mulberry
Des Moines, IA 50309
Mailing Address:
P.O. Box 712
Des Moines, IA 50306-0712
Des Moines Branch
Serving Iowa
8 a.m.-4:30 p.m. (CT), Monday-Friday515-280-2604
800-362-2227 (toll-free)
Email:
General: desmoines@emcins.com
Claims: desmoines.claims@emcins.com
Fax Numbers:
Management: 888-992-8212
P/C Claims: 888-992-8213
WC Claims: 888-992-8214
Commercial Underwriting: 888-992-8215
Personal Underwriting: 888-992-8216
Risk Improvement/Premium Audit: 888-992-8211
700 Walnut St.
Suite 900
Des Moines, IA 50309-3817
Mailing Address:
P.O. Box 884
Des Moines, IA 50306-0884
Bismarck Branch
Serving Idaho, Montana, North Dakota, Oregon, Washington
8 a.m.-5 p.m. (CT), Monday-Friday701-323-3400
800-472-2117 (toll-free)
Email:
General: bismarck@emcins.com
Claims: bismarck.claims@emcins.com
1838 E Interstate Ave
Bismarck, ND 58503-0565
Mailing Address:
P.O. Box 1897
Bismarck, ND 58502-1897
General/Claims: 888-992-0210
Charlotte Branch
Serving North Carolina, South Carolina, Virginia, Washington, D.C.
8 a.m.-4:30 p.m. (ET), Monday-Friday704-916-8600
800-333-3622 (toll-free)
Email:
General: charlotte@emcins.com
Claims: charlotte.claims@emcins.com
Fax Numbers:
General: 888-992-0214
Claims: 888-992-0213
11020 David Taylor Drive
Suite 205
Charlotte, NC 28262
Mailing Address:
P.O. Box 621210
Charlotte, NC 28262-0120
Valley Forge Branch
Serving Delaware, Maryland, New Jersey, Pennsylvania
8 a.m.-4:30 p.m. (ET), Monday-Friday610-427-6200
800-362-3620 (toll-free)
Email:
General: valleyforge@emcins.com
Claims: valleyforge.claims@emcins.com
Fax Numbers:
General: 888-992-1368
Claims: 888-992-0216
1610 Medical Drive
Suite 205
Pottstown, PA 19464
Mailing Address:
P.O. Box 297
Pottstown, PA 19464-0297
Chicago Branch
Serving Illinois
8 a.m.-4 p.m. (CT), Monday-Friday630-613-1015
800-942-7448 (toll-free)
Email:
General: chicago@emcins.com
Claims: chicago.claims@emcins.com
Fax Numbers:
General: 888-992-1375
Bonds: 888-992-1377
Claims: 888-992-1373
1815 S. Meyers Road
Suite 500
Oakbrook Terrace, IL 60181
Mailing Address:
1815 S. Meyers Road
Suite 500
Oakbrook Terrace, IL 60181
Cincinnati Branch
Serving Indiana, Kentucky, Ohio
8 a.m.-4:30 p.m. (ET), Monday-Friday513-221-6010
800-732-5595 (toll-free)
Email:
General: cincinnati@emcins.com
Claims: cincinnati.claims@emcins.com
Fax Numbers:
Agency/Management: 888-992-1656
Bonds: 888-992-1377
Claims: 888-992-1801
Commercial: 888-992-1796
Personal: 888-992-1798
Accounting: 888-992-1655
Bonds: 888-992-1657
9100 West Chester Towne Center
Suite 200
West Chester, OH 45069
Mailing Address:
9100 West Chester Towne Center
Suite 200
West Chester, OH 45069
Denver Branch
Serving Colorado, Utah, Wyoming
7:30 a.m.-4:00 p.m. (MT), Monday-Friday720-200-3700
800-696-2362 (toll-free)
Email:
General: denver@emcins.com
Claims: denver.claims@emcins.com
Fax Numbers:
Claims: 888-992-3754
Bonds: 888-992-3756
Underwriting: 888-992-3755
Executive: 888-992-3753
5445 DTC Parkway
Suite 320
Greenwood Village, CO 80111
Mailing Address:
P.O. Box 3199
Greenwood Village, CO 80155-3199
Jackson Branch
Serving Mississippi, Louisiana, Georgia, Florida, Tennessee and Alabama
8 a.m.-4:30 p.m. (CT), Monday-Friday601-572-3850
800-677-1137 (toll-free)
Email:
General: jackson@emcins.com
Claims: jackson.claims@emcins.com
Fax Numbers:
Executive/Human Resources: 888-992-5072
Underwriting/Miscellaneous: 888-992-5071
Claims: 888-992-5070
877 Northpark Drive
Ridgeland, MS 39157-5223
Mailing Address:
P.O. Box 6011
Ridgeland, MS 39158-6011
Kansas City Branch
Serving Arkansas, Missouri, Northeast Kansas
8 a.m.-4:30 p.m. (CT), Monday-Friday913-523-7100
800-821-4702 (toll-free)
Email:
General: kansascity@emcins.com
Claims: kansascity.claims@emcins.com
Fax Numbers:
Bonds: 888-992-5142
General: 888-992-5139
Claims: 888-992-5140
Underwriting: 888-992-5141
5700 W 112th Street
Suite 330
Leawood, KS 66211
Mailing Address:
P.O. Box 25470
Overland Park, KS 66225-5470
Lansing Branch
Serving Michigan
8 a.m.-4:30 p.m. (ET), Monday-Friday517-908-4800
800-292-1320 (toll-free)
Email:
General: lansing@emcins.com
Claims: lansing.claims@emcins.com
Fax Numbers:
General: 888-992-5143
Claims: 888-992-5144
1560 Earl Ave.
East Lansing, MI 48823
Mailing Address:
P.O. Box 30546
Lansing, MI 48909-8046
Milwaukee Branch
Serving Wisconsin
8 a.m.-4:30 p.m. (CT), Monday-Friday262-717-3900
855-495-1800 (toll-free)
Email:
General: milwaukee@emcins.com
Claims: milwaukee.claims@emcins.com
Fax Numbers:
General: 888-992-6126
Claims: 888-992-6125
Commercial Lines Underwriting: 888-992-6122
Marketing: 888-992-6122
Risk Improvement: 888-992-6122
Personal Lines Underwriting: 888-992-6123
16455 W. Bluemound Road
Brookfield, WI 53005-5976
Mailing Address:
P.O. Box 327
Brookfield, WI 53008-0327
Minneapolis Branch
Serving Minnesota
8 a.m.-4:30 p.m. (CT), Monday-Friday612-643-4700
800-362-4670 (toll-free)
Email:
New claims and general information: minneapolis.claims@emcins.com
Existing claims: minneapolis.claims.documents@emcins.com
Fax Numbers:
General: 888-992-6131
Claims: 888-992-6132
Underwriting: 888-992-6133
11095 Viking Drive, Suite 230
Eden Prairie, MN 55344
Mailing Address:
P.O. Box 1252
Minneapolis, MN 55440-1252
Omaha Branch
Serving Nebraska, South Dakota
8 a.m.-4:30 p.m. (CT), Monday-Friday402-951-8300
800-338-9735 (toll-free)
Email:
General: omaha@emcins.com
Claims: omaha.claims@emcins.com
Fax Numbers:
General: 888-992-6171
Claims: 888-992-6167
Underwriting: 888-992-6169
13321 California Street
Suite 405
Omaha, NE 68154-5237
Mailing Address:
P.O. Box 2070
Omaha, NE 68103-2070
Phoenix Branch
Serving Arizona, California, Nevada, New Mexico
8 a.m.-4:30 p.m. (MT), Monday-Friday623-760-1500
800-432-8422 (toll-free)
Email:
General: phoenix@emcins.com
Claims: phoenix.claims@emcins.com
Fax Numbers:
General: 888-992-6208
Bonds: 888-992-6204
Executive: 888-992-6205
Underwriting: 888-992-6206
Claims: 888-992-6207
16150 N. Arrowhead Fountain Center Drive
Suite 350
Peoria, AZ 85382
Mailing Address:
P.O. Box 5760
Peoria, AZ 85385-5760
Providence Branch
Serving Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
8 a.m.-4:30 p.m. (ET), Monday-Friday401-244-1800
800-556-7010 (toll-free)
888-EMC-CALL (888-362-2255) — 24-Hour Claim Line
Email:
General: providence@emcins.com
Claims: providence.claims@emcins.com
Fax Numbers:
Underwriting: 888-992-6211
Claims: 888-992-6212
Administrative: 888-992-6213
4000 Chapel View Blvd
Suite 220
Cranston, RI 02920
Mailing Address:
P.O. Box 7911
Warwick, RI 02887-7911
Wichita Branch
Serving Kansas, Oklahoma
8 a.m.-4:30 p.m. (ET), Monday-Friday316-352-5700
800-223-0562 (toll-free)
Email:
General: wichita@emcins.com
Claims: wichita.claims@emcins.com
Fax Numbers:
Executive: 888-992-7438
Bonds: 888-992-7439
Claims First Report: 888-992-7441
Underwriting: 888-992-7440
Workers’ Comp Claims: 888-992-7443
645 E Douglas Ave
Suite 203
Wichita, KS 67202
Mailing Address:
P.O. Box 1739
Wichita, KS 67201-1739