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EMC Insurance Companies

Frequently Asked Questions

Q. How do I become an EMC agent?
A. EMC relies solely on independent insurance agents to sell its insurance products and promote its services. Our agents do business with us because of our strong commitment to the independent agency system and our ability to develop strong, stable relationships with our agency partners. If you are interested in representing EMC as an independent agent, contact the branch office that services your state. To find your branch office contact information, click here.

Q. What makes EMC different from other insurance companies?
A. We’re glad you asked! Our local branch office and decentralized structure make us unique. EMC markets its products and services through strategically-located offices across the country. We feel it is important to our success to provide a local presence and exemplary service in the areas of underwriting, claims, marketing and loss control. Our short chain of command and the decentralized structure of the branch offices allows us to fine-tune our marketing strategies, products and pricing to meet the needs of individual marketing territories and our agents in the area.

Q. How do I get a copy of EMC’s annual report?
A. EMC Insurance Companies produces a Corporate Review each year with information about the parent company’s successes and accomplishments. For a copy of this publication, contact marketing@emcins.com or call 800-447-2295, ext. 2636.
Our publicly-held company, EMC Insurance Group Inc. (traded on The NASDAQ under EMCI), produces an Annual Report each spring. For a copy of this report, contact emcins.group@emcins.com or call 800-447-2295, ext. 2515.

Q. What is Agent Access?
A. Agent Access is the secure area for agents within the EMC Insurance Companies website, emcinsurance.com. The security features (for example, the password requirement) provide protection for information, reports and functions on EMC’s systems and during transmission between EMC and the PC you are using. For more information, click here.

Q. I am the agency’s user administrator — who do I contact for initial sign on information for my agency?
A. As the user administrator, you need to contact your local EMC branch office for initial sign on information. Click here to contact your branch.

Q. I am an agent — how do I get a password?
A. Contact your agency’s user administrator for a password and sign on information.

Q. How do I get help with the EMC website?
A. Click here for information on using our site.

Q. Why isn’t my agency name displayed on the EMC Agent Locator?
A. We strongly encourage all of our agencies to be listed on our Agent Locator and we prefer to have your permission before listing it. To have your agency information displayed, logon to Agent Access and go to the Agency Relations tab. There you can complete the Agent Locator Sign-up Form.

Q. What if I have business-related questions?
A. Contact the local EMC branch office or EMC home office personnel with whom you normally work.