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Agency Connectivity Services

Real Time

Real time is the ability to click on a button from a client file in your agency management system or comparative rater for immediate access to carrier information on that client. EMC partners with various agency management and comparative rating system providers to help our agents take advantage of real time. Agents using real time reduce duplicate entry, improve customer service response time, compete more effectively in the marketplace and take advantage of the agency’s existing tools. EMC currently offers the following real time capabilities:

EMC agents can login to learn more about the real time functions available.

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Download

Download enables the round trip of data back into the agency management system following a real time transaction. Commercial and personal policy download, activity notes for policy information, claims and first notice of loss memos download, and direct bill statement download update your agency management system with the latest information. Download allows your agency to save time and money by eliminating duplicate entry, improving client file accuracy and taking advantage of the tools available.

EMC agents can login to view the download transactions available, as well as Agency Download Setup Information.

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Industry Advocacy

EMC is an active participant on the Agents Council for Technology (ACT) and the ACORD-User Groups Information Exchange (AUGIE). Working with independent agents, carriers, vendors and industry associations, EMC assists in resolving agency technology issues and implementing industry change.

In addition, EMC actively support vendor system users' groups through sponsorships and event participation. EMC is a Gold Partner of the Applied Client Network and the Network of Vertafore Users (NetVU), supporting agents around the country in utilizing the most efficient workflows available.

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Award-Winning Technology

As a leader in real-time technology, EMC remains dedicated to providing agents with time and money-saving agency connectivity services. The following is a listing of awards EMC has received from industry associations and user groups:

2014

2014 ACORD Action Award

FROM: ACORD (Association for Cooperative Operations Research and Development)
WHEN/WHERE: 2014 ACORD Implementation Forum, Fort Lauderdale, FL
WHY: For exhibiting technological leadership and community spirit, making the industry more productive and efficient through the use of standards.

2014 ACORD Streamline Award

FROM: ACORD (Association for Cooperative Operations Research and Development)
WHEN/WHERE: 2014 ACORD Implementation Forum, Fort Lauderdale, FL
WHY: For using the ACORD standards to improve business processes used by agencies and the industry.

2014 Applied Systems Interface Partner Award

FROM: Applied IVANS
WHEN/WHERE: IVANS Connect, held in conjunction with Applied Net 2014, Orlando, FL
WHY: For offering policy download and real-time rating transactions.

2014 Ease of Doing Business Silver Award

FROM: Applied Client Network
WHEN/WHERE: Applied Net 2014, Orlando, FL
WHY: For going the extra mile with agency connectivity, in addition to being an all around agent focused carrier.

2013

2012

2011

2010

2009

2008

2007

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