Determining And Controlling Snow Loads
Deep snow can be deep trouble and rain on top of snow can significantly add to the weight. Even a partial roof collapse can cause extensive damage to the interior contents of a business. When all that snow comes in, it melts and can flood the building.
The age of the building can be a major factor in the snow load risk. Newer building codes provide much better guidance for estimating snow loads, particularly the increased loads near changes in roof elevations where snow drifts and snow falling from the upper roof can build up on the lower roof near the step. Older roofs can also suffer from corrosion of members and connections, which can reduce its ability to resist high snow loads. Buildings with lightweight roofs, such as metal buildings or built up roofs on bar joists, generally provide less protection from overload than heavy roofs. The safety margins used by engineers are based on a combination of the weight of the roof and the snow loads. Consequently, there is usually a larger margin of safety against excess snow loads for heavy roofs than for lightweight roofs.
For flat roofs, the step-down area between roof sections is particularly susceptible to roof overload because of the tendency for ice and snow collection, especially during periods of windy weather. Roof top equipment and roof projections, such as mechanical equipment that is over 2 feet tall, causes snow accumulation due to drift, creating the need for higher snow load consideration in these areas. An even more serious condition can be created when a taller building or a taller addition is built adjacent to an existing building. Unless the existing building is strengthened in the area next to the new taller building or addition, snow accumulation on the lower roof near the step could produce much higher loads than those considered by the original designer for the existing building.

The best source for determining how much snow load a building can handle is the design plan. These designs can range from having a snow load of 10 to 20 lbs per square foot in Mid-Atlantic States, to between 40 and 70 lbs per square foot in New England. IBHS offers these general guidelines to help estimate the weight of snow:

For safe removal that won't endanger you or damage your roof, consult a roofing contractor.
Watch For Ice Dams
Avoid the costly collision of hot and cold and reduce the risk that ice dams will form and create a soggy mess. When heat from the interior of a building with a sloped roof escapes into the attic space, it warms the underside of the roof. Meanwhile, the roof eave outside the heated space remains a colder temperature. As snow accumulates on the rooftop, it melts over the warmer portion of the attic and runs down the roof. When it encounters the cold edge of the roof it refreezes.
The refrozen water along the roof edge creates an "ice damming" condition, and consequently, the melted snow running down the roof begins to back up underneath the roof covering. This water will soak the roof sheathing and leak into the attic unless there is a barrier above the sheathing. An appropriately installed secondary moisture barrier will help prevent the water from entering your business and damaging your structure and its contents.

Consider the following recommendations to help prevent your business from experiencing damage from freezing temperatures:
Severe winter weather can't be avoided, but following these guidelines will help your business avoid the costly pitfalls that often accompany it. Maintaining your building is critical to continue to serve the customers and employees that have come to count on you.
Reprinted with permission from the Insurance Institute for Business & Home Safety (disastersafety.org)