Petroleum marketers and retailers shouldn’t focus so much of their loss control efforts on reducing low frequency and severity losses. According to a study of EMC’s claims reported by petroleum marketers between January 1998 and August 2003, commercial auto and workers’ compensation claims top the list both in the number of claims and the cost.
“Although you may be reading more and more about fires and security, auto claims represent 27.2 percent of total claims and 31.5 percent of total claim costs,” notes Norm Anderson, EMC vice president of Risk Improvement.
What types of commercial auto claims are most costly for petroleum marketers?
As the charts to the right indicate (click on graphic to enlarge), workers’ compensation claims rank the second highest in terms of number and cost. Of the total workers’ compensation claims, falls were the most frequent (30.1%) and the most costly (25.8%). Although claim costs for overexertion equaled falls, the frequency of overexertion claims was only 22.7 percent.
Your EMC agent can access reports based on your operation’s loss experience, which can show the loss drivers for workers’ compensation, commercial auto, general liability, and property insurance. With that information, you can focus your loss control efforts on the big risks - the ones that not only happen the most, but result in a higher cost and affect your daily operations and profitability.