EMC supports independent agents by providing quick access directly from agency management systems into our website and efficient download of customer data. EMC works closely with various agency management system providers and is a leader in the development of real-time interface technology.
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For assistance with EMC real-time and download, contact EMC Agency & Internet Help, 877-249-0581.
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Commercial and personal policy download, claims and first notice of loss memos download, and direct bill statement download update your agency management system with the latest information.
To view the transactions EMC downloads for your agency management system, refer to the Agency Download Reference Guide. For agency download setup information, click here.
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With real-time, a link interfaces with the EMC website from your agency management system and takes you directly into your customer’s information. This means you don’t need to exit your agency management system to access the EMC website. To find the types of real-time functions available to your agency, refer to the Agency Real-Time Reference Guide. If you need help setting up the web links, please contact the customer support department at your agency management system vendor.
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EMC partners with several comparative rating vendors that have a variety of technology options available. Depending on the comparative rating program your agency uses, you may be able to:
To view EMC’s capabilities with comparative rater partners, refer to the Comparative Rater Reference Guide.