FAQs

How do I become an EMC agent?
What makes EMC different from other insurance companies?
How do I request a copy of EMC’s annual report?
What is Agent Access?
I am the agency’s user administrator. Who do I contact for initial login information for my agency?
I am an agent. How do I get a password?
How do I get help with the EMC website?
Why isn’t my agency name displayed on the EMC Agent Locator?
Whom do I contact for business-related questions?

How do I become an EMC agent?
If you are interested in representing EMC as an independent agent, contact the local EMC branch office that services your state. Read more about being an EMC agent.

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What makes EMC different from other insurance companies?
We’re glad you asked! Our local branch offices and decentralized structure make us unique. EMC markets its products and services through these offices strategically-located across the country. We feel it is important to our success to provide a local presence and exemplary service in the areas of underwriting, claims, marketing and loss control. Our short chain of command and the decentralized structure of the branch offices allows us to fine-tune our marketing strategies, products and pricing to meet the needs of individual marketing territories and our agents in the area. Find out more about us in the About EMC section.

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How do I request a copy of EMC’s annual report?
EMC Insurance Companies produces a Corporate Review each year with information about the parent company’s successes and accomplishments. For a copy of this publication, email marketing@emcins.com or call 800-447-2295, ext. 2636.

Our subsidiary company, EMC Insurance Group Inc., which is a publicly-held company traded on NASDAQ under the symbol EMCI, produces an Annual Report each spring. For a copy of this report, email emcins.group@emcins.com or call 800-447-2295, ext. 2515.

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What is Agent Access?
Agent Access is the secure area for agents within the EMC Insurance Companies website, emcins.com. The security features (e.g., the password requirement) provide protection for information and functions on EMC’s systems during transmission between EMC and the computer you are using.

Website Services

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I am the agency’s user administrator. Who do I contact for initial login information for my agency?
As the user administrator, you need to contact your local EMC branch office for initial login information.

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I am an agent. How do I get a password?
Contact your agency’s user administrator for a password and login information.

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How do I get help with the EMC website?
Read the Website Help page for information on using our site.

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Why isn’t my agency name displayed on the EMC Agent Locator?
We strongly encourage all our agencies to be listed on our Agent Locator, and we prefer to have your permission before listing it. To have your agency information displayed, login to Agent Access and go to the Agency Relations tab. Click Agent Locator Administration in the left-hand menu, and then select your branch and enter your Agent Number or choose your agency from the Agent List. Enter the information on the following screen and click Continue to submit your agency information to your local branch office.

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Whom do I contact for business-related questions?
Contact your local EMC branch office or EMC home office personnel with whom you normally work.

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